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91 Hammond LN, Plattsburgh, NY 12901
(518) 563-7620

Preventive and Family Dentistry for Plattsburgh Residents

Having to run around to multiple dental offices can be a big pain, especially if you’ve got a whole host of loved ones with their own unique needs. By combining two great practices into an even better one, Dr. Craig Heins and Dr. Tom Gerner are happy to offer a virtually comprehensive care experience for patients of all ages here in Plattsburgh, NY! Our preventive and family services are designed to help smiles last allowing us to catch problems at their earliest stages and provide the valuable protection you need. Are you ready to schedule your first visit? Please contact True North Dental Group today for friendly assistance. 

Your First Visit

When you arrive for your first appointment, our team’s primary goal is simple – we want to help you feel comfortable and at ease with us. Discussing your dental history, personal oral health needs, and dreams for your smile will help Dr. Heins or Dr. Gerner personalize your care for the better and create a smooth, fun experience you’re sure to enjoy. Our initial exam is as thorough as possible including state-of-the-art digital X-rays, periodontal screenings, oral cancer screenings, and much more. By the time we’re finished, we hope to have a strong understanding of your unique concerns and how we can work with you to address them.  

Check-ups & Cleanings

Every patient, young and old, should attend at least two appointments a year at True North Dental Group. These visits allow our staff to carefully inspect oral health and locate potential problems at the earliest stages, making treatment simple and stress-free. One of our talented hygienists will also perform a thorough cleaning to remove pesky plaque and bacteria from teeth and gums. Your smile will feel nicely polished afterwards!

Children’s Dentistry

We love being able to welcome your whole family to our Plattsburgh practice, and that includes the youngest members. Dr. Heins, Dr. Gerner, and the rest of our friendly team will always take care to be as gentle as possible, and we love telling jokes and sharing fun stories to help your son or daughter feel more relaxed. Children's Dentistry includes dental sealants, fluoride treatments, and other services geared towards growing smiles.


Bad headaches, jaw pain, strangely broken or hurting teeth – these are all signs of bruxism, more commonly known as teeth grinding. This bad habit is commonly caused by stress, but patients of all ages and areas of life experience it, usually while sleeping. At True North Dental Group, we provide a personalized nightguard that protects your smile while you sleep and minimizes the damage caused by grinding helping you rest much easier.