New Dental Patient Information – Plattsburgh, NY

Let Us Make Your First Visit a Success

Our team at True North Dental Group wants all patients to have memorable, enjoyable experiences when visiting our Plattsburgh dental office. This is why we do our best to set everyone up for success. We do this by making sure you have the information you need before you arrive. Below, you will find details discussing patient forms, dental insurance, our in-house membership plan, flexible financing, and how you can pay online. If you have any questions about our policies and operations, please don’t hesitate to reach out to a member of our team for help.

Dental Patient Forms

Dental team member scrolling on a tablet

There is no need to wait until you reach our dental office to take care of your new patient paperwork. Instead, you can download the forms online and print them out at home. From there, you can fill out the necessary information and bring it with you to your appointment for a faster check-in process.

Download Forms

Dental Insurance

Dental insurance paperwork on a desk

Dr. Heins, Dr. Gerner, and Dr. Hanna want to create a dental practice that offers high-quality, specialized dentistry that is also affordable. Our dedicated team will help you understand your dental plan and help you get the benefits you are entitled to. Regardless of your policy, you can rest easy knowing that our dental team will file any claims with your insurance provider so that your benefits are fully maximized.

In-House Dental Membership Plan

Wooden block letters spelling out the words dental plan

If you are uninsured but want to remain a patient in our dental office, you have the option of enrolling in our in-house membership plan. With a one-time activation fee and low monthly payments, you can gain access to preventive services as well as 10% discounts on all other available treatments (some exclusions may apply).

Learn More About Our In-House Membership Plan

CareCredit Financing

Person typing on laptop

Flexible financing is another payment option if you are undergoing a service that is not covered by insurance. With CareCredit, you can choose between a low-interest or no-interest plan that promises no surprise fees and makes it easy to pay off over time.

Apply for CareCredit

Pay Online

Patient handing a payment card to their dentist

When it comes to paying your dental bill, there’s no need to call our office. Instead, through our secure portal, you can pay online! This allows for a more convenient way to take care of your bill so that you don’t have to make another trip!

Pay Online