Click on the images below to learn more about our team members!
Tracy G. Office Manager
Tracy has three decades of dentistry experience, and she has been with our office since the beginning.
Patients look forward to seeing her during every visit. Tracy studied at Herkimer Community College, and
is a member of the American Association of Dental Office Managers. Tracy has one adult daughter, Emily,
and a Cavachon dog named Bullock. In her free time, Tracy enjoys guitar building and inlay work, skiing,
cycling, canoeing, and CNC wood working. She enjoys music and is in a music video which can be found on
youtube at “TomandTracyDITM” produced by Stephen Harris.
Taylor M. Appointment Coordinator
Taylor is one of our administration team members! Taylor is from Peru and graduated from Peru Central
School. She joins us after 3 years’ experience in the dental field. We love her enthusiasm. When she is
not with us, she loves spending time with her husband and 3 beautiful boys. She loves to sing so don’t
hesitate to ask her to belt out some tunes when you check in for your visit!
Tracy L. Insurance Coordinator
Tracy has been with us for more than ten years, and she uses her years of experience to make handling
dental insurance claims a snap for every patient. Tracy earned her certification in dental assisting at
Hudson Valley Community College. Tracy is licensed in dental assisting by the state of New York, and she
is certified by the Dental Assisting National Board. Tracy loves Halloween, reading, listening to music,
and spending time with family, friends, and all her pets.
Carrie G. Billing Coordinator
Carrie is dedicated to making every patient feel welcome from the moment they walk through the door. She
attended Clinton Community college, and studied dental assisting through the Plattsburgh Dental Group.
Happily married, Carrie has one son, two dogs, and a cat. In her free time, Carrie enjoys shopping,
gardening, and crafting.
Ashley A. Front desk Coorinator
Meet Ashley. Ashley took the dental assisting course in 2004 and spent 10 years in dentistry before
spending some time being a stay at home mom. The work force came calling in 2020 and Ashley decided to
join the True North Team. We couldn’t be happier! Ashley enjoys spending time with her 3 beautiful boys,
Landon, Parker and Dalton. She enjoys cooking, exercising, fishing, gardening and being outside.
Katelynn K. Certified Dental Assistant
Katelynn lives in Ellenburg Depot with her loving boyfriend and their two adorable dogs, Tess and Hazel.
Katelynn enjoys building wood projects, hiking, fishing, gardening, playing cornhole and relaxing at
home. She recently became a Certified Dental Assistant and plans to take the DANB test as soon as
possible. Her future goal is to become a Hygienist and continue her education in the dental field. We
are excited to have her on board!
Kelly L. Dental Assistant
Kelly has been with our team since 2010, and loves working with patients to improve their dental health.
A native of Dannemora, NY, Kelly is the proud mother of two sons, and she enjoys reading and camping
when she has free time.
ElaineDental Assistant
We are pleased to introduce Elanie. Elanie is the newest member to TND and she says she is honored to be
a part of an amazing team. Elanie spent 8 years in the medical field and most recently worked as a
pharmacy technician. She has always been intrigued by dentistry and decided to make the change when the
opportunity came up. She is working on becoming a Certified Dental Assistant. Elanie lives in
Morrisonville with her husband Derek and their two children Peter and Katherine. She is a self-claimed
“food junkie”. She loves looking for new recipes for their smoker, roasting s’mores in the backyard fire
pit and in the winter months, cuddling up with the family by the woodstove enjoying a cup of coffee and
a new Netfix series. On rare occasions you can find her fueling her shopping addiction at Target or
Homegoods.
We are excited to have Elanie on board and hope she enjoys dentistry for many years to come.
Ann W. Dental Assistant
Ann joined our practice in 2023. Ann grew up in Ellenburg where she has lived for 49 years. She has 3
grown children and 3 grandchildren. She is not new to the dental field or the medical field. Prior to
getting into dentistry, she was in nursing and EMS.
Ann enjoys reading and loves summertime. Her favorite pastime is floating in the pool.
We are thrilled that she wanted to join our team.
Danielle R. Dental Assistant
Danielle grew up in Mooers Forks, NY and has had interest in the dental field since the young age of 13.
She graduated from SUNY Plattsburgh with a bachelor's degree in biomedical sciences with a minor in
Chemistry. Danielle is currently preparing to take the DAT and will apply to dental school with the
goal of becoming an Orthodontist.
Prior to TND, Danielle spent 4 summers lifeguarding and soon became the head lifeguard. In her spare
time, Danielle enjoys playing tennis, paddle boarding, watching hockey, long distance running and loves
activity of any kind. She likes to stay busy.
Welcome to the TND family!
Kathleen S. Registered Dental Hygienist
Kathleen has been with our practice for two decades, and makes dental hygiene fun for every patient she
treats. Kathleen studied at Hudson Valley Community College, and holds certifications in laser dental
services and nitrous oxide sedation. Kathleen is married to Bob, and they have one son, Ryan, and a dog
named Pepper. When she has time, Kathleen enjoys skiing, hiking, and writing. She’s even the
author of a book about children’s dentistry – Healthy Teeth…Healthy Me.
Katie B.Registered Dental Hygienist
Katie grew up in Chateaugay, NY and has recently moved back to the area. While away she attended Hudson
Valley where she received her certification in Dental Hygiene, nitroux oxide and local infiltration
anesthesia. After College Katie gained more than 5 years experience at a cosmetic/general dental
practice. We are thrilled to have Katie join our team!
In Katie’s free time she enjoys outdoor activities with her family.
Christine R. Registered Dental Hygienist
Christine has two decades of dental experience, and she still loves meeting new people every day. She is
dedicated to building relationships with her patients and helping them reach their goals. Christine
studied dental hygiene at Hudson Valley Community College, and holds certification in nitrous oxide,
local anesthesia administration, and laser dentistry services. Christine is happily married to Scot and
they have two sons, Bryn and Evan. Born and raised in Wales, Christine loves spending time with her
family and friends, Nordic skiing, hiking, reading, and crafting pottery.
Jennifer S. Registered Dental Hygienist
Jennifer grew up in Rensselaer, NY. After spending one year dental assisting, Jennifer knew that she
wanted to pursue the work of Hygiene and off to HVCC she went. Upon graduation from Hygiene school she
worked in Albany alongside a periodontist, Oral Surgeon and Orthodontist for 4 years. She is certified
in Laser, local anesthesia and Nitrous Oxide.
Jennifer moved to Plattsburgh with her husband Charlie and her growing family. She enjoys spending time
with her husband, son Charlie and soon to be newborn baby girl, Camryn. When she actually finds time for
fun it is usually spent traveling and attending sporting events with family and friends. We love
Jenn’s enthusiasm for her work and we are pleased she is a part of our team!
Renae D. Registered Dental Hygienist
Renae was born in FT Knox, Kentucky. She moved to the North Country when she was a little girl and has
lived here ever since. Renae went to Hudson Valley Community College and has been in dentistry since
1990. Renae decided to join the True North Dental family in January 2022 and we are thrilled. We have
nominated Renae as the “Mayor” of the practice because this girl knows everyone! If she is not your
friend, it’s just because she has not met you yet.
In her spare time, she enjoys spending time with her family and taking vacations to warmer destinations.
Her lucky family consists of her husband Joe, her daughters Katelyn and Shelbi and her fur babies
Maggie, Sully and Tucker.
Welcome to TND!
Ruby H. Office Mascot
Ruby is a French Bulldog and has become True North’s Office mascot. Ruby was born on September 19, 2022
in Pataskala, Ohio where she lived for 9 weeks before flying the friendly skies to the North Country to
meet her family and forever home. She was adopted by Dr. Craig Heins and she now has two siblings, Emmy
and Noah, who spoil her like crazy.
Ruby loves meeting the patients and loves roaming the halls of True North in search of treats from all
the accommodating staff members. In her spare time she likes sleeping, chewing on her toys and chasing
anyone who is willing to play “catch me if you can”. Don't miss the chance to meet her when you are in
for your dental visit.